Accessibility Statement for ZER4U Website
In recent years, websites have become the main platform for publishing information and various services offered by companies to the general public.
This website functions as a digital store operated by Zer4U, through which a wide range of products can be ordered and purchased online. Among the company's products are: flower arrangements and designer bouquets, potted plants and greenery for home and office, gift packages and gift sets, luxury chocolates, wines, beauty products, and gifts for new mothers and special occasions, and more.
The company's goal in making the website accessible is to create equal opportunities in the online space for people with various disabilities and people who use different assistive technologies when browsing the internet.
Accessibility Adjustments on the Website
This website has undergone accessibility adjustments in accordance with the recommendations of the Israeli Standard (IS 5568) and for web content accessibility at AA level, combined with the recommendations of the WCAG2.0 document published by the international organization W3C, which deals with standardization on the internet.
The adjustments made on the website were tested using the most common browsers: Google Chrome and Internet Explorer (EDGE). For a pleasant and optimal browsing experience with screen reader software, we recommend using the latest version of NVDA.
A large number of actions have been taken to make the website accessible to people with disabilities, including:
· Adapting the website for easy and convenient navigation using the keyboard.
· Using a clear and prominent focus frame when the user navigates the site using the keyboard.
· Using appropriate visual contrast between text color and background color.
· Tagging headings in a correct hierarchical manner according to the information published in them and the page structure.
· Using a search mechanism that allows quick searching across all pages of the website.
· Using an accessibility plugin to improve the user experience when browsing the website.
Adjustments made on the website for users of screen reader software:
· Using appropriate headings and tagging them according to the information appearing in them and the page structure.
· Using appropriate and clear labels in the fields appearing within the contact form.
· Using simple and clear language on all pages of the website.
· Using the aria label command to adapt the information on the website for screen reader software.
Consultation and guidance on the accessibility of ZER4U's website were provided by the team at WEB-A Advanced Website, Application, and System Accessibility.
Accessibility of the Telephone Order Center
A customer who chooses to place an order through the order center can use the accessibility solutions listed below:
Telephone support via free dial 1-700-500-800 and/or *5444 - without background music, at a slow pace and in simple language.
Alternative contact methods: Fax 03-9507529
The center is accessible in: Hebrew, English, and Russian.
Accessibility Arrangements for Chain Stores
To view all accessibility arrangements in the chain stores, click here: Zer4U Branch Accessibility Arrangements
The company's team believes that every person with a disability should have the ability to use the website equally, enjoyably, and experientially.
This website has undergone special changes and adjustments using the most up-to-date and appropriate technology for the needs of our customers and website visitors. However, it is important to note that there may be certain elements that are not fully accessible or are in the process of being made accessible to people with disabilities.
Did you encounter a non-accessible component on the website? Contact us and we promise to examine and improve it as soon as possible and, of course, provide you with the best service quickly, personally, and to your satisfaction.
Accessibility Coordinator Details
The company has appointed Elad Dayan as the company's accessibility coordinator.
For further inquiries, questions, or special requests regarding website accessibility and the accessibility of chain branches, please contact him by:
Full Name: Elad Dayan
Office Phone: 077-5444444
Fax: 03-9665555
Email Address: elad@zer4u.co.il
Accessibility Statement updated on: 11/08/2026
All rights to this accessibility statement are reserved by WEB-A Digital Accessibility Ltd. and may not be distributed, copied, or reproduced.
